Refund Policy

If you are not completely satisfied with your purchase, for any reason you can return the item(s) at your own cost within 30 days from delivery on UK orders. If item(s) are being returned from outside the UK this will also be at your own cost. We strongly advise using a tracked shipment method for example Royal Mail tracked and signed, as we cannot be held responsible if the item is lost. 

To be eligible for return or exchange, Item(s) must be re-packaged securely with all original packaging, paperwork, stickers and brand gift box. Please don’t remove links on watches with metal bracelets before returning. It must be returned to us in the same condition it was received and include the delivery note detailing your reason for return.

 

Our return address is:

BWC LTD

Sladenwood Mill

Todmorden Road

Littleborough

OL15 9EW

 

Refunds

Once our warehouse receives your return, our returns department will check everything is in a resalable condition, once confirmed, refunds are processed within 48 hours and you will receive an email notification. However it can take 3-5 working days for the money to show in your account.

 

Exchanges

A return/exchange form will be included in your order so please confirm the item you would like to exchange for. Once we receive your return, your exchange will be dispatched within 3 working days.

If the item(s) is cheaper than your original order then we will refund the difference. If the item(s) is more expensive then you will be required to pay the difference before we dispatch your replacement.

 

.